Ong-Ang Ai Boon, The Association of Banks in Singapore

Ong-Ang Ai Boon, The Association of Banks in Singapore

30 March 2021
Banking Trust Index for Singapore shows banks here are trusted; banks committed to do more to further customers' interests
According to the inaugural Banking Trust Index for Singapore (BTIS) conducted by Edelman Data & Intelligence and commissioned by The Association of Banks in Singapore (ABS), 63% of respondents had high trust in the banks. 7% of the respondents have low trust in banks here, while the remaining 30% of the respondents were moderate in their views. Ong-Ang Ai Boon, Director, The Association of Banks in Singapore shares the issue of having low trust for banks in Singapore and how banks can increase customers' trust.

Download the podcast.

Listen
Download SPH RADIO APP
Last Played
Last Played