21 August 2023
In the Spotlight: Why Gen Zs are less emotionally tied to local businesses?
The latest American Express (Amex) Shop Small Research has unveiled generational differences in our support for local businesses. So are Singaporeans supporting local businesses enough?
According to the report, it looks like the younger generations see less importance in supporting locals compared to the older generations.
Marlin Brown, Singapore Country Manager, American Express shares more with us on the findings from this report and what local businesses can do to get the support from Gen Zs?

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Listen to his previous podcasts:

5 December 2022
Culture and customer service - key for American Express
Rachel Kelly sits down with newly appointed American Express Country Manager for Singapore, Marlin Brown to discuss credit trends, market growth, and his expansion plans.

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