DHL study reveals youth in Indonesia are growing anxious about finding employment

  • More than 90% of youth surveyed believed that they have the requisite skills needed to enter the working world but almost 90% of them are "anxious" about their ability to secure a job upon completing their education
  • Similar to their peers in the region, most felt that Covid-19 is affecting the job-seeking process but remain optimistic


JAKARTA, INDONESIA - Media OutReach - 15 July 2021 - To mark the United Nations' World Youth Skills Day this year, Deutsche Post DHL Group (DPDHL Group), the world's leading logistics provider has published key findings from an inaugural study on youth employability in Asia. The three-week online study saw close to 950 responses from young people above 15 years of age in the region, including nearly 200 from Indonesia. Young people from across six other countries – Cambodia, India, Malaysia, Sri Lanka, Thailand and Vietnam made up the rest of the respondents. This Indonesia study was done as part of DPDHL Group's GoTeach program with the support of its partner SOS Children's Villages.



Christoph Selig, Vice President, sustainability communications and programs, DPDHL Group said, "Job uncertainties and insecurities abound as most economies in the region continue to battle different waves of Covid-19. Whilst this inevitably impacts the hiring roadmap for businesses across multiple industries, it is heartening to see our youth recognizing the challenges ahead, but yet remain optimistic about their own aptitude and abilities to secure a job upon completing their education."

The study found that almost 90% of Indonesian youth who responded are either "anxious" or "very anxious" about their ability to find a job, with nearly 92% acknowledging that the Covid-19 pandemic is affecting the process of job hunting. Despite this, there is a sense of confidence as well as optimism among these youth: 9 out of 10 believe they are ready to enter the job market, with more than 80% indicating that they expect to land a job in less than six months upon completing their education.

When evaluating an offer, more than 21% of Indonesian youth chose "job security" as the most important factor, followed closely by "the opportunity to learn and be challenged". While their counterparts in the region agree these are both important, about 20% felt that the opportunity to learn and be challenged is more crucial than job security. Unsurprisingly, circa 28% of the young surveyed in Indonesia, concur with those across the region that traditional methods such as internships are most useful in helping them land a job although social media channels and recommendations from mentors and teachers are equally considered to be key enablers. Online job portals whilst prevalent are viewed as the least useful channel simply due to the lack of the personal connection afforded by working as an intern or a validation by a contact.

Industry preferences


In Indonesia, over 30% of surveyed youth felt that working as a healthcare professional such as a nurse or doctor is the most recession-proof occupation undoubtedly swayed by the critical roles that these front-liners have played since the global Covid-19 outbreak, whereas a job in the government or education sectors are in second and third place respectively. Interestingly, when asked what their preference as a first job will be, almost 65% of young people in Indonesia picked entrepreneurship – reflecting the same preferences as their peers in the region where over 20% of them selected this option. Overall, jobs related to entrepreneurship, education, and hospitality/ tourism sectors ranked among the top three preferred by young people in the region.

"Young people just entering the workforce have witnessed an unprecedented crisis that would have influenced their view of the working world," commented Susanne Novotny, Corporate Partnership Manager at SOS Children's Villages. "It's therefore not surprising that most felt that the healthcare industry is somewhat recession-proof but equally, most young people might have preferred to start their own business to have better control over their own lives, careers and destiny. All in all, it's encouraging to see the enterprising spirit of young people, strongly supported by GoTeach entrepreneurship training on how to start and run their own business."


Essential skills for the working world


Beyond technical and vocational skills, respondents in Indonesia viewed interpersonal and language skills as equally important with a third of respondents choosing each of them respectively. Their peers in the region also cited these as the most important skills that will support them in their job-seeking journey.

Designated by the General Assembly in 2014, the World Youth Skills Day is an opportunity for young people, technical and vocational education and training (TVET) institutions, and public and private sector stakeholders to acknowledge and celebrate the importance of equipping young people with skills for employment, decent work and entrepreneurship. This year's theme is "Skills for a resilient youth".

An Environment, Social and Governance (ESG) initiative dating back to 2009, GoTeach seeks to improve the employability of young people, especially those from disadvantaged socio-economic backgrounds caused by social unrest, poverty and/or loss of family.

To date, volunteers from across DPDHL Group in over 60 countries have contributed their time and effort into working with young people under this program. In Asia Pacific, more than 600 DHL volunteers ran several initiatives in 2020, including mentoring, job skills training, resume writing, internships and youth camps, to benefit young people across the region.

Note to editors:

Please refer to the attached infographic for the complete findings of the study conducted among 950 young people across Asia. For more stories about DHL's sustainability approach and programs, including GoTeach, please visit Logistics of Things.

DHL – The logistics company for the world

DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 400,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as "The logistics company for the world".


DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 66 billion euros in 2020. With sustainable business practices and a commitment to society and the environment, the Group makes a positive contribution to the world. Deutsche Post DHL Group aims to achieve zero-emissions logistics by 2050.


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