Steve Okun, Former Clinton Administration Official

Steve Okun, Former Clinton Administration Official

International News Week in Review with Steve Okun
Steve gives us an inside look into Southwest Airlines and the recent passing of its legendary founder Herb Kelleher at 87 years old. Southwest had a profound impact on both the US and international low-cost carrier segment; Kelleher figured out the secret to customer service, loyalty, and rock-bottom airfares. Steve discusses the lessons that regional low-cost carriers in Asia can learn.

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